Enterprise Search
Has the amount of data you have in business and communication systems grow radically over the last years? Does it take longer and longer to find the right data, document or mail? Then is time for enterprise search. Let us help you get your owm 'internal google'.
Improve the users effiency in your digital systems
With the growing digitalization and therefore increasing amounts of data, the time spent looking for the right mail, document or information is pr. employee fastly proliferate. In this case, search technology can improve work effiency and add on an internal search engine and you get a very positive business case.
Information Optimization
Both workflows, business processes and case handling can be improved significantly by using search technology as Information Optimization. By embracing Information Optimization in your business, critical business challenges can be solved and drive to greater revenue and reduce risk associated with information.
Three examples of business improvements
To illustrate the benefits of implementing search technology we give you three examples:
Municipality improving case handling
As a municipality case handling is core business whether it is about social service, processing applications for building projects or providing a sufficient school system. Information needed for the case handling can be stored in many ways - both structured data in a database or unstructured data in mail systems or document handling systems. So just finding all the needed information can be quite time consuming and to be sure to have gathered all information can be very tricky. By implementing search technology and indexing all relevant sources of information, not only do the time spent finding information decrease radically. The quality of the case handling also improves, as the risk of over looking important information is reduced.
Bank meeting compliance requirements
Most banks have an extented number of line-of-business systems, that serves each purpose. To get the need of a full overview of the engagement over years in a client, it can be a very time consuming process. With all data index and the search engine modified to the task, then it's instead a job done in seconds and the bank can live up to legal compliance of being able to give a full overview of the engagement of a specific client.
Production company improving customer service
In production compagnies it can be difficult to always give the right customer service if not all relevant information is easily found. But information might be both in the format of mails, documents, data in the CRM system and in the production system. With search technology all information can be presented in a single view and the best customer services therefore easier provided.
Let us help you improve your business too
Through a simple Pre-study we can provide you with the business benefits, costs and gains, specificly for your business. Please contact us any time convenient for you.